Help & Support
How to configure MailCleaner on our cloud, when you got your login ?
Hello, You ll need to do at least these 3 things to make MailCleaner working, secure, and efficie...
MailCleaner on Amazon Web Services (AWS)
## !!!!!! Actually MailCleaner is NOT available anymore on AWS ( 2023/06/15 ) **French version...
Customizing MailCleaner s web interface and summary reports
Modifying the user part is done trough those files : /usr/mailcleaner/www/user/htdocs/login....
[OPTION] Administration of Kaspersky AV
In addition to ClamAV with the latest commercial signatures, MailCleaner implements the famous K...
MailCleaner user interface customization
# User interface customization **WARNING:** When you customize your MailCleaner interfaces or r...
Low the scores linked to LOTS_OF_MONEY
If the mail flow of one (or several) of your users is impacted with our rules about LOTS_OF_MONEY...
MailCleaner support - Missing keys
Our ssh public keys are present on your MailCleaners servers so that we can provide you with supp...
Log mails subjects and/or attachments names
By default, MailCleaner doesnt log mails subjects nor the attachment names. This is due to the fa...
Outgoing Relay Deliverability Tips
If you have [configured MailCleaner as an Outgoing Relay](https://support.mailcleaner.net/boards/...
Configuration > Anti-Spam > TrustedSources
TrustedSources anit-spam module. ## Enable all trusted path detection The "all trusted path det...
CPU dependencies for MailCleaner-MachineLearning Module
# CPU dependencies for MailCleaner-MachineLearning Module CPUs have different sets of instructio...
Retrieving the whitelist/blacklist/whitelist dedicated to Newsletters
You can get this information by connecting to your master server using SSH. Then connect to the m...
Using MailCleaner as an Outgoing Relay
It is possible to use MailCleaner as a relay for your domains' outgoing mail. You may wish to do ...
MailCleaner sur Amazon Web Services (AWS) FR
## !!!!!!Pour le moment MailCleaner n'est plus disponible sur AWS ( 2023/06/15 ) ## VERSIO...
HTML controls whitelist
Senders can be whitelisted against the HTML controls checks. This will affect all users of th Mai...
Installation of MailCleaner options or add-ons
### Introduction In order to make your MailCleaner options installation easier, we provided an i...
How to create a ticket with all informations
Minimizing respond time by providing essential information at ticket creation really improve our ...
Reindex Log Files
# Work in Progress Script is not published yet. ## Purpose MailCleaner has a script at `/usr/m...
Disabling FuzzyOCR module for Spamassassin
## Information FuzzyOCR is a SpamAssassin module which allows text detection inside pictures. ##...
Configure your Google account if using MailCleaner in front
This is a an extract of the official documentation of Google : source: https://support.google.com...
GitHub Branches
# Notice Work-in-progress document discussing future MailCleaner development. The 'Legacy' model...
Cloning a 2016 version of MailCleaner to a 2019 version
If you have a 2016.xx version of MailCleaner (or earlier) and want to migrate it to our latest ve...
Modifying the exim configuration files.
In MailCleaner, there are 3 exim servers. The first one, called Incoming queue is the one accept...
Watchdogs
MailCleaner Enterprise Edition has a number of Watchdogs which report common errors to MailCleane...
Ticketing Workflow
# About our ticketing process ## Language for requesting support Remember that our support team...
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