How to report to us an unfiltered spam message (false negative) or a legitimate email misclassified as spam (false positive)

MailCleaner Support
Added over 1 year ago


The MailCleaner development team maintains several real-time filtering databases.
You can help us to improve the anti-spam filtering accuracy by reporting filtering errors.


False negatives

Please send spam messages received in your mailbox to
Specifically, phishing emails should be sent to

False positives

Please send legitimate email that has been filtered by MailCleaner to
Newsletters blocked by MailCleaner should be set to