Help & Support

Outgoing Relay Deliverability Tips

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Outgoing-Relay-Deliverability-Tips)

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Cloning the same MailCleaner

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Cloning-Migration-Guide)

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MailCleaner API Documentation

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/General-Administration-and-Maintena...

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SNMP Shell Script

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/SNMP-Monitoring#example-shell-script)

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Reindex Log Files

# Work in Progress Script is not published yet. ## Purpose MailCleaner has a script at `/usr/m...

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Ticketing Workflow

# About our ticketing process ## Language for requesting support Remember that our support team...

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Auto-configuration

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Administrator-Interface#auto-config...

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Watchdogs

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Watchdogs)

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Kaspersky Anti-Virus

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Kaspersky-Anti%E2%80%90virus)

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ESET Anti-Virus

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/ESET-Anti%E2%80%90virus)

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Remove a node from cluster

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Cluster-Configuration#remove-the-no...

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Network error after MAC address change

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Networking#network-error-after-mac-...

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Password protected content blocked in content Quarantine

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/FAQ-%E2%80%90-Users#password-protec...

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Using your MailCleaner as an Outgoing Relay

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Using-Mailcleaner-as-an-Outgoing-Re...

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Exception lists / Sender Rules

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Sender-Rule-Lists)

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Configure your Google account if using MailCleaner in front

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Using-with-Google-Workspace)

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SPF Sender Policy Framework

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Outgoing-Relay-Deliverability-Tips#...

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Manage quarantines in Exchange - O365 - Outlook

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Microsoft-Exchange)

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Reject domains containing capital letters

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Administrator-Interface#filtering) ...

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Advantages of the MailCleaner solution with Microsoft Office 365

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Office-365)

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Newsletter marked with "?Spam" tag

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/FAQ-%E2%80%90-Users#why-do-some-of-...

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How to configure MailCleaner on our cloud, when you got your login ?

Hello, You ll need to do at least these 3 things to make MailCleaner working, secure, and efficie...

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MailCleaner Demo Server Configuration

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki#try-it-first)

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Hostlist Entry Formatting

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Hostlist-Entry-Formatting)

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How to configure a valid certificate in MailCleaner

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/FAQ-%E2%80%90-Administrators#config...

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Repair a database

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/General-Administration-and-Maintena...

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Getting the summary reports more frequently than daily

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Hidden-Features#more-frequent-summa...

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SMTP Long Lines

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner-Next/wiki/FAQ-%E2%80%90-Administrators#c...

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SpamC rules signification

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Common-SpamC-Rules)

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ClamAV Unofficial Signatures

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/ClamAV-Unofficial-Signatures)

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DMARC Configuration and purging of reports

### DMARC (Domain-based Message Authentication, Reporting and Conformance) DMARC is a technical ...

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Installation of MailCleaner options or add-ons

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Optional-Add%E2%80%90ons)

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Number of users / Billing mailbox / Callout

Your MailCleaner statistics doesn't display the correct number of mailbox used? Don't panic ! Th...

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Inserting black/white lists in bulk

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Sender-Rule-Lists#bulk-insertion)

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SPF configuration

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Outgoing-Relay-Deliverability-Tips#...

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Password protected archives : Manage a whitelist

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/FAQ-%E2%80%90-Administrators#whitel...

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VMWareTools for MailCleaner

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Installation-Guide#running-in-vmware)

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Full Whitelist

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Hidden-Features#full-whitelist)

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Configure a loadbalancing cluster

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Cluster-Configuration)

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max_input_vars

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Sender-Rule-Lists#warning-too-many-...

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How to create custom SpamC rules

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Custom-SpamC-Rules-and-Adjustments)

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Greylisting Configuration

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Greylisting)

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RBLs

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/RBLs)

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SpamC score adaptation

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Custom-SpamC-Rules-and-Adjustments)

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Configuration > Anti-Spam > TrustedSources

TrustedSources anit-spam module. ## Enable all trusted path detection The "all trusted path det...

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Too much VIRUS/Malwares/Trojans pass through MailCleanner

[User Guide](https://github.com/MailCleaner/MailCleaner/wiki/FAQ-%E2%80%90-Users) [Admin Guide](h...

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Cloning a 2016 version of MailCleaner to a 2019 version

If you have a 2016.xx version of MailCleaner (or earlier) and want to migrate it to our latest ve...

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How to report a wrong analyze

[User Guide](https://github.com/MailCleaner/MailCleaner/wiki/FAQ-%E2%80%90-Users#how-to-report-an...

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Monitoring MailCleaner with SNMP

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/SNMP-Monitoring)

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Log mails subjects and/or attachments names

[GitHub Wiki](https://github.com/MailCleaner/MailCleaner/wiki/Administrator-Interface#SMTP-checks...

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