Help & Support

Kaspersky Anti-Virus

# Installation Please contact MailCleaner support to have the Kaspersky add-on option installed....

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MailCleaner InfoBox - The new way to communicate

Dear Customers, we published a new InfoBox intended to facilitate the communication between you,...

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News about virus waves

**2016/10/29 11:00:00** Due to a recent virus wave containing infected **documents with macros**,...

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Watchdogs

MailCleaner Enterprise Edition has a number of Watchdogs which report common errors to MailCleane...

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Password protected content blocked in content Quarantine

If you want to whitelist a sending domain towards this feature, please read : > https://support.m...

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Configuration of MailCleaner AntiSpam with Microsoft Office 365

# Office 365 ## Delivery server The destination server configured for your domain ( **Configura...

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Fail2Ban

| **Note** : How to activate fail2ban is describe below in this document | --- | ----- # Fail2b...

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Configure your Google account if using MailCleaner in front

This is a an extract of the official documentation of Google : source: https://support.google.com...

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Auto-configuration

# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...

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Log mails subjects and/or attachments names

By default, MailCleaner doesnt log mails subjects nor the attachment names. This is due to the fa...

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SMTP issues

- SPF prevented a mail to come in : this is most likely a configuration issue on the side of the ...

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MailCleaner Network configuration

For more information, please refer to Chapter 1 of the MailCleaner installation manual: https://w...

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Advantages of the MailCleaner solution with Microsoft Office 365

### Newsletters detection function MailCleaner has a newsletters detection feature allowing users...

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Having quarantine report more frequent than daily

MailCleaner's policy is to deliver the quarantine report at max daily. In fact we think that is m...

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Spectre - Meltdown

Following the announcement of Spectre and Meltdown vulnerabilities, we have installed the latest ...

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DNS resolver for MailCleaner

## How to configure DNS resolver for MailCleaner. | **WARNING** : Don't use public DNS (i.e Goog...

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Number of users / Billing mailbox / Callout

Your MailCleaner statistics doesn't display the correct number of mailbox used? Don't panic ! Th...

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Newsletter marked with "?Spam" tag

There is no unique tag for newsletters, so if you don't want the **{spam?}** tag you need to set ...

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Full Whitelist

# Full Whitelist The full whitelist feature allows mails to bypass all forms of filtering. Unlik...

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SpamC score adaptation

This documentation aims to show you how to adapt a SpamC score per domain or even per mailbox. If...

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ESET Anti-Virus

# Installation Please contact MailCleaner sales to get a trial license. When this is done, you ...

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Kernel Update

MailCleaner currently ships with a rather old version of the Linux kernel; version 3.16.0-11. As ...

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MailCleaner Newsletter Module

MailCleaner includes a module dedicated to “Newsletters Detection”. It is really important you f...

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Monitoring MailCleaner with SNMP

Setting up MailCleaner external monitoring via SNMP. ## How MailCleaner is providing monitoring ...

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Disabling FuzzyOCR module for Spamassassin

## Information FuzzyOCR is a SpamAssassin module which allows text detection inside pictures. ##...

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