Help & Support

Is there a way to whitelist addresses for outbound messages?

The feature to whitelist an address for outbound messages does not currently exist. This feature...

  • 1 votes
  • 0 answers

Reject domains containing capital letters

Domain names shouldnt have any capital letters in them according to RFCs so we decided to forbid ...

  • 1 votes
  • 0 answers

White / Black -lists per domain restrictions

Those features involve a modification of the Incoming MTA. Using those will restrict the maximum...

  • 1 votes
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Back scattering

This is rare spam attack. The spammers are faking error messages. For example if you send a real...

  • 1 votes
  • 0 answers

HTML controls whitelist

Senders can be whitelisted against the HTML controls checks. This will affect all users of th Mai...

  • 0 votes
  • 0 answers

Getting the summary reports more frequently than daily

MailCleaner sends summaries about the mail caught in spam filters per day, week or month. If you...

  • 0 votes
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max_input_vars

NOTE : this option has been changed to 3 000 entries so this workaround only applies if you alrea...

  • 2 votes
  • 0 answers

Inserting black/white lists in bulk

Our advice on black or whitelists is to use them as little as possible. In our opinion they shoul...

  • 1 votes
  • 0 answers

Low the scores linked to LOTS_OF_MONEY

If the mail flow of one (or several) of your users is impacted with our rules about LOTS_OF_MONEY...

  • 0 votes
  • 0 answers

Too much VIRUS/Malwares/Trojans pass through MailCleanner

Hello, PLEASE verify first: message#35 because this issue is normally solved ---------------- ...

  • 1 votes
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MailCleaner Newsletter Module

MailCleaner includes a module dedicated to “Newsletters Detection”. It is really important you f...

  • 0 votes
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