Documentation MailCleaner

Frequently Asked Question

Too much VIRUS/Malwares/Trojans pass through MailCleanner

Hello, PLEASE verify first: message#35 because this issue is normally solved ---------------- ...

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MailCleaner Newsletter Module

MailCleaner includes a module dedicated to “Newsletters Detection”. It is really important you f...

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How to resolve mail spoofing problems

To avoid mail spoofing (forged mails), you can use authentication this way: 1) *(OPTIONNAL !!! : ...

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Number of users / Billing mailbox / Callout

Your MailCleaner statistics doesn't display the correct number of mailbox used? Don't panic ! Th...

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MailCleaner Network configuration

From MailCleaner installation Manual, please follow this Network configuration to allow your Mail...

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How to create a ticket with all informations

Minimizing respond time by providing essential information at ticket creation really improve our ...

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How to report a wrong analyze

Hello, MailCleaner was designed as community and collaborative anti-spam software. To be more pr...

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Retrieving the whitelist/blacklist/whitelist dedicated to Newsletters

You can get this information by connecting to your master server using SSH. Then connect to the m...

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How to set up RBLs

Hello, RBLs are Real time Black Lists. That is to say several different entities over the world ...

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Auto-configuration

# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...

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Advantages of the MailCleaner solution with Microsoft Office 365

### Newsletters detection function MailCleaner has a newsletters detection feature allowing users...

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How to create custom SpamC rules

Hello, Mailcleaner uses SpamAssassin to establish a spam score for each mail. Creating a custom...

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MailCleaner API Documentation

Download the **mailcleaner-api.tar.gz** and open the **index.html** file

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Exim queue management

> **State: Draft** The short way: It is simply Exim MTA queue management with some specificities...

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MailCleaner InfoBox - The new way to communicate

Dear Customers, we published a new InfoBox intended to facilitate the communication between you,...

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Quarantine report configuration

If you think your users dont get the quarantine message the way they should, here is how to inves...

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Repair a database

For checking the databases: ~~~ /usr/mailcleaner/bin/check_db.pl --mycheck # On master /usr/mail...

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DMARC Configuration and purging of reports

### DMARC (Domain-based Message Authentication, Reporting and Conformance) DMARC is a technical ...

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Network error after MAC address change

After an hardware crash on hypervisor (VMWare, Hyper-v, KVM) all the network parameters are unset...

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MailCleaner support - Missing keys

Our ssh public keys are present on your MailCleaners servers so that we can provide you with supp...

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Customizing MailCleaner s web interface and summary reports

Modifying the user part is done trough those files : /usr/mailcleaner/www/user/htdocs/login....

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MailCleaner on AWS (French version)

## VERSION FRANÇAISE: Bienvenue sur l'article MailCleaner on AWS qui vous décrit les étapes néce...

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MailCleaner on AWS

**French version below / version française ci dessous:** https://support.mailcleaner.net/boards/3...

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MailCleaner Newsletter Module (FR)

English version: https://support.mailcleaner.net/boards/3/topics/32-mailcleaner-newsletter-module...

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SMTP Address Verification on Exchange Servers

Exchange does not natively reject invalid addresses during the SMTP connection. This can cause p...

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