Documentation MailCleaner

Frequently Asked Question

Too much VIRUS/Malwares/Trojans pass through MailCleanner

Hello, PLEASE verify first: message#35 because this issue is normally solved ---------------- ...

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MailCleaner Newsletter Module

MailCleaner includes a module dedicated to “Newsletters Detection”. It is really important you f...

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How to resolve mail spoofing problems

To avoid mail spoofing (forged mails), you can use authentication this way: 1) *(OPTIONNAL !!! : ...

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Number of users / Billing mailbox / Callout

Your MailCleaner statistics doesn't display the correct number of mailbox used? Don't panic ! Th...

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MailCleaner Network configuration

For more information, please refer to Chapter 1 of the MailCleaner installation manual: https://w...

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How to create a ticket with all informations

Minimizing respond time by providing essential information at ticket creation really improve our ...

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How to report a wrong analyze

Hello, MailCleaner was designed as community and collaborative anti-spam software. To be more pr...

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Freemail

Freemail is the name we give to big emails accounts providers. Those emails accounts dont require...

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Newsletter marked with "?Spam" tag

There is no unique tag for newsletters, so if you don't want the **{spam?}** tag you need to set ...

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Is there a way to whitelist addresses for outbound messages?

The feature to whitelist an address for outbound messages does not currently exist. This feature...

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SPF explanation

First thing, if you check this feature and get a message from a domain that doesn't have a SPF, m...

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Reject domains containing capital letters

Domain names shouldnt have any capital letters in them according to RFCs so we decided to forbid ...

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CPU dependencies for MailCleaner-MachineLearning Module

# CPU dependencies for MailCleaner-MachineLearning Module CPUs have different sets of instructio...

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White / Black -lists per domain restrictions

Those features involve a modification of the Incoming MTA. Using those will restrict the maximum...

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Modifying the exim configuration files.

In MailCleaner, there are 3 exim servers. The first one, called Incoming queue is the one accept...

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Ciphers support

Some of you are wondering why MailCleaner is supporting weak ciphers. We do so to propose the max...

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Watchdogs

# Work in progress MailCleaner Enterprise Edition has a number of Watchdogs which report common ...

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Back scattering

This is rare spam attack. The spammers are faking error messages. For example if you send a real...

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Fail2Ban

# Fail2ban KB | **IMPORTANT WARNING** : Please note that the commands and path may vary dependin...

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Log mails subjects and/or attachments names

By default, MailCleaner doesnt log mails subjects nor the attachment names. This is due to the fa...

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HTML controls whitelist

Senders can be whitelisted against the HTML controls checks. This will affect all users of th Mai...

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Getting the summary reports more frequently than daily

MailCleaner sends summaries about the mail caught in spam filters per day, week or month. If you...

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max_input_vars

NOTE : this option has been changed to 3 000 entries so this workaround only applies if you alrea...

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Inserting black/white lists in bulk

Our advice on black or whitelists is to use them as little as possible. In our opinion they shoul...

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Low the scores linked to LOTS_OF_MONEY

If the mail flow of one (or several) of your users is impacted with our rules about LOTS_OF_MONEY...

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