Help & Support
Full Whitelist
# Full Whitelist The full whitelist feature allows mails to bypass all forms of filtering. Unlik...
Watchdogs
MailCleaner Enterprise Edition has a number of Watchdogs which report common errors to MailCleane...
MachineLearning
MailCleaner is currently in the processes of developing a new Anti-Spam filter module called Mach...
Freemail
Freemail is the name we give to big emails accounts providers. Those emails accounts dont require...
Using MailCleaner as an Outgoing Relay
It is possible to use MailCleaner as a relay for your domains' outgoing mail. You may wish to do ...
Customizing MailCleaner s web interface and summary reports
Modifying the user part is done trough those files : /usr/mailcleaner/www/user/htdocs/login....
SpamC rules signification
If an email was caught by SpamC, you may want to know what does a rulename mean. This document li...
Repair a database
For checking the databases: ~~~ /usr/mailcleaner/bin/check_db.pl --mycheck # On master /usr/mail...
SPF Sender Policy Framework
Using SPF to trust your email partners. ## Resume SPF allows a domain to provide a list of IPs ...
ClamAV Unofficial Signatures
MailCleaner uses ClaimAV as the default antivirus software when scanning messages. There is a bas...
Having quarantine report more frequent than daily
MailCleaner's policy is to deliver the quarantine report at max daily. In fact we think that is m...
Allow / Block -lists per domain restrictions
Those features involve a modification of the Incoming MTA. Using those will restrict the maximum...
LDAPS for Microsoft Exchange
# Notice Starting from sometime in March of 2020, Microsoft is enforcing encryption for LDAP con...
Retrieving the whitelist/blacklist/whitelist dedicated to Newsletters
You can get this information by connecting to your master server using SSH. Then connect to the m...
Kaspersky Anti-Virus
# Installation Please contact MailCleaner support to have the Kaspersky add-on option installed....
Outgoing Relay Deliverability Tips
If you have [configured MailCleaner as an Outgoing Relay](https://support.mailcleaner.net/boards/...
SMTP issues
- SPF prevented a mail to come in : this is most likely a configuration issue on the side of the ...
Quarantine report configuration
If you think your users dont get the quarantine message the way they should, here is how to inves...
MailCleaner on Amazon Web Services (AWS)
## !!!!!! Actually MailCleaner is NOT available anymore on AWS ( 2023/06/15 ) **French version...
SMTP Long Lines
# Background The [SMTP specification](https://www.rfc-editor.org/rfc/rfc821) provides the protoc...
Exim queue management
The short way: It is simply Exim MTA queue management with some specificities all binary for exi...
Hostlist Entry Formatting
In MailCleaner, there are several features which allow for policies on a hostname or IP basis. He...
max_input_vars
NOTE : this option has been changed to 3 000 entries so this workaround only applies if you alrea...
VMWareTools for MailCleaner
## Information Enable VMWareTools for MailCleaner server with **open-vmware-tools** and **open-vm...
Configuration > Anti-Spam > TrustedSources
TrustedSources anit-spam module. ## Enable all trusted path detection The "all trusted path det...
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