Help & Support

Quarantine report configuration

If you think your users dont get the quarantine message the way they should, here is how to inves...

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Auto-configuration

# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...

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How to create a ticket with all informations

Minimizing respond time by providing essential information at ticket creation really improve our ...

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How to set up RBLs

Hello, RBLs are Real time Black Lists. That is to say several different entities over the world ...

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Spectre - Meltdown

Following the announcement of Spectre and Meltdown vulnerabilities, we have installed the latest ...

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Monitoring MailCleaner with SNMP

Setting up MailCleaner external monitoring via SNMP. ## How MailCleaner is providing monitoring ...

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Repair a database

For checking the databases: ~~~ /usr/mailcleaner/bin/check_db.pl --mycheck # On master /usr/mail...

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How to create custom SpamC rules

MailCleaner uses SpamAssassin to establish a spam score for each mail. Creating a custom rule sh...

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How to report a wrong analyze

Hello, MailCleaner was designed as community and collaborative anti-spam software. To be more pr...

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Configuration of MailCleaner AntiSpam with Microsoft Office 365

# Office 365 ## Delivery server The destination server configured for your domain ( **Configura...

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Number of users / Billing mailbox / Callout

Your MailCleaner statistics doesn't display the correct number of mailbox used? Don't panic ! Th...

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Too much VIRUS/Malwares/Trojans pass through MailCleanner

Hello, PLEASE verify first: message#35 because this issue is normally solved ---------------- ...

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Password protected archives : Manage a whitelist

When you set the feature > Configuration->Content Protection->Message format controls->Password ...

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MailCleaner user interface customization

# User interface customization **WARNING:** When you customize your MailCleaner interfaces or r...

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Installation of MailCleaner options or add-ons

### Introduction In order to make your MailCleaner options installation easier, we provided an i...

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Advantages of the MailCleaner solution with Microsoft Office 365

### Newsletters detection function MailCleaner has a newsletters detection feature allowing users...

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MailCleaner Newsletter Module

MailCleaner includes a module dedicated to “Newsletters Detection”. It is really important you f...

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MailCleaner on Amazon Web Services (AWS)

**French version below / version française ci dessous:** https://support.mailcleaner.net/boards/3...

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Customizing MailCleaner s web interface and summary reports

Modifying the user part is done trough those files : /usr/mailcleaner/www/user/htdocs/login....

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Customizing the MailCleaner firewall

If you change the MailCleaner server's firewall rules with iptables directly, the changes will on...

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Having quarantine report more frequent than daily

MailCleaner's policy is to deliver the quarantine report at max daily. In fact we think that is m...

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SNMP Shell Script

This is a shell script provided by the community in order to checks the MailCleaner overall statu...

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SPF Sender Policy Framework

Using SPF to trust your email partners. ## What is SPF (Sender Policy Framework) Originally, th...

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Configuration > Anti-Spam > TrustedSources

TrustedSources anit-spam module. ## Enable all trusted path detection The "all trusted path det...

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Network error after MAC address change

After an hardware crash on hypervisor (VMWare, Hyper-v, KVM) all the network parameters are unset...

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