Help & Support

SMTP Long Lines

# Background The [SMTP specification](https://www.rfc-editor.org/rfc/rfc821) provides the protoc...

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Kernel Update

# Out of Date IMPORTANT: Debian has recently shut down their repositories for Jessie. Any of the...

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ESET Anti-Virus

# Installation Please contact MailCleaner sales to get a trial license. When this is done, you ...

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Kaspersky Anti-Virus

# Installation Please contact MailCleaner support to have the Kaspersky add-on option installed....

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White list… why to avoid using it.

http://www.mailcleaner.net/antispam/documentations/whitelist.html See also: message#10

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[OPTION] Administration of Kaspersky AV

In addition to ClamAV with the latest commercial signatures, MailCleaner implements the famous K...

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Cloning the same MailCleaner

This procedure **DO NOT** apply to create a extra node for the cluster. For emergency recovery, ...

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Configuration > Anti-Spam > TrustedSources

TrustedSources anit-spam module. ## Enable all trusted path detection The "all trusted path det...

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How to create custom SpamC rules

This documentation aims to show you how to adapt a SpamC score for all domains. If you want to ch...

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Log mails subjects and/or attachments names

By default, MailCleaner doesnt log mails subjects nor the attachment names. This is due to the fa...

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Getting the summary reports more frequently than daily

MailCleaner sends summaries about the mail caught in spam filters per day, week or month. If you...

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Not a spam ? How to request a filter adjustment

On the quarantine page: 1. Click on the filter adjustment request icon next to the message of int...

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Configuration of MailCleaner AntiSpam with Microsoft Office 365

# Office 365 From **Configuration->Domains** If you have not already created the domain, selec...

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Configure your Google account if using MailCleaner in front

This is a an extract of the official documentation of Google : source: https://support.google.com...

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Remove a node from cluster

# Preparation Fist of all, you have to remove this node from your domain's MX record. Be sure th...

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SpamC rules signification

If an email was caught by SpamC, you may want to know what does a rulename mean. This document li...

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SMTP issues

- SPF prevented a mail to come in : this is most likely a configuration issue on the side of the ...

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Exception lists / Sender Rules

# How Sender Rules Work ## What Sender Rules exist There are a variety of rules that can be cre...

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Installation of MailCleaner options or add-ons

### Introduction In order to make your MailCleaner options installation easier, we provided an i...

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Logs analyze based on tracing tool

~~~ We are getting way to many false positives. How can I adjust the spam filter agreesive level....

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Quarantine report configuration

If you think your users dont get the quarantine message the way they should, here is how to inves...

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Customizing MailCleaner s web interface and summary reports

Modifying the user part is done trough those files : /usr/mailcleaner/www/user/htdocs/login....

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Back scattering

This is rare spam attack. The spammers are faking error messages. For example if you send a real...

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Password protected archives : Manage a whitelist

When you set the feature > Configuration->Content Protection->Message format controls->Password ...

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Retrieving the whitelist/blacklist/whitelist dedicated to Newsletters

You can get this information by connecting to your master server using SSH. Then connect to the m...

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