Help & Support
Quarantine report configuration
If you think your users dont get the quarantine message the way they should, here is how to inves...
How to configure a valid certificate in MailCleaner
# How to configure a valid certificate in MailCleaner By default, MailCleaner uses a self-signed...
White / Black - lists -- whitelists for Newsletter module
In this document we will speak about whitelists, every thing is exactly the same for the blacklis...
How to resolve mail spoofing problems
To avoid mail spoofing (forged mails), you can use authentication this way: 1) *(OPTIONNAL !!! : ...
Configure a loadbalancing cluster
Create a MailCleaner Cluster is a major feature of MailCleaner. ## Installation First, install ...
Modifying Enterprise MailCleaner Source Code
MailCleaner Source Code is GPL, and easily available on your MailCleaner Virtual Appliance, for C...
DMARC Configuration and purging of reports
### DMARC (Domain-based Message Authentication, Reporting and Conformance) DMARC is a technical ...
Ticketing Workflow
# About our ticketing process ## Language for requesting support Remember that our support team...
Modifying the exim configuration files.
In MailCleaner, there are 3 exim servers. The first one, called Incoming queue is the one accept...
SpamC score adaptation
This documentation aims to show you how to adapt a SpamC score per domain or even per mailbox. If...
SNMP Shell Script
This is a shell script provided by the community in order to checks the MailCleaner overall statu...
Having quarantine report more frequent than daily
MailCleaner's policy is to deliver the quarantine report at max daily. In fact we think that is m...
Newsletter marked with "?Spam" tag
There is no unique tag for newsletters, so if you don't want the **{spam?}** tag you need to set ...
How to create custom SpamC rules
This documentation aims to show you how to adapt a SpamC score for all domains. If you want to ch...
Minimum requirements
For production environment, make sure that your hardware meets the minimum requirements: * 2 CPU...
LDAPS for Microsoft Exchange
# Notice Starting from sometime in March of 2020, Microsoft is enforcing encryption for LDAP con...
MailCleaner Network configuration
For more information, please refer to Chapter 1 of the MailCleaner installation manual: https://w...
Advantages of the MailCleaner solution with Microsoft Office 365
### Newsletters detection function MailCleaner has a newsletters detection feature allowing users...
MailCleaner on Amazon Web Services (AWS)
**French version below / version française ci dessous:** https://support.mailcleaner.net/boards/3...
MailCleaner InfoBox - The new way to communicate
Dear Customers, we published a new InfoBox intended to facilitate the communication between you,...
Network error after MAC address change
After an hardware crash on hypervisor (VMWare, Hyper-v, KVM) all the network parameters are unset...
Reject domains containing capital letters
Domain names shouldnt have any capital letters in them according to RFCs so we decided to forbid ...
Configure your Google account if using MailCleaner in front
This is a an extract of the official documentation of Google : source: https://support.google.com...
max_input_vars
NOTE : this option has been changed to 3 000 entries so this workaround only applies if you alrea...
Fail2Ban
| **Note** : How to activate fail2ban is describe below in this document | --- | ----- # Fail2b...