Help & Support

I am getting blacklisted

You have been blacklisted and you want to know why. The first thing to check is for an unusual a...

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SPF configuration

SPF is a very usefull tool to help fighting versus spams and phishings, we strongly recommand to ...

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Exception lists / Sender Rules

# How Sender Rules Work ## What Sender Rules exist There are a variety of rules that can be cre...

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Installation of MailCleaner options or add-ons

### Introduction In order to make your MailCleaner options installation easier, we provided an i...

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Password protected archives : Manage a whitelist

When you set the feature > Configuration->Content Protection->Message format controls->Password ...

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MailCleaner user interface customization

# User interface customization **WARNING:** When you customize your MailCleaner interfaces or r...

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RBLs

# What are RBLs RBLs are "Real time Blacklists/Blocklists" This is to say that it is mechanism ...

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Advantages of the MailCleaner solution with Microsoft Office 365

### Newsletters detection function MailCleaner has a newsletters detection feature allowing users...

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How to create custom SpamC rules

This documentation aims to show you how to adapt a SpamC score for all domains. If you want to ch...

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MailCleaner API Documentation

Download the **mailcleaner-api.tar.gz** and open the **index.html** file

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How to configure a valid certificate in MailCleaner

# How to configure a valid certificate in MailCleaner By default, MailCleaner uses a self-signed...

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MailCleaner InfoBox - The new way to communicate

Dear Customers, we published a new InfoBox intended to facilitate the communication between you,...

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Quarantine report configuration

If you think your users dont get the quarantine message the way they should, here is how to inves...

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Repair a database

For checking the databases: ~~~ /usr/mailcleaner/bin/check_db.pl --mycheck # On master /usr/mail...

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DMARC Configuration and purging of reports

### DMARC (Domain-based Message Authentication, Reporting and Conformance) DMARC is a technical ...

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Network error after MAC address change

After an hardware crash on hypervisor (VMWare, Hyper-v, KVM) all the network parameters are unset...

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MailCleaner on Amazon Web Services (AWS)

**French version below / version française ci dessous:** https://support.mailcleaner.net/boards/3...

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White list… why to avoid using it.

http://www.mailcleaner.net/antispam/documentations/whitelist.html See also: message#10

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MailCleaner Newsletter Module (FR)

English version: https://support.mailcleaner.net/boards/3/topics/32-mailcleaner-newsletter-module...

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[OPTION] Administration of Kaspersky AV

In addition to ClamAV with the latest commercial signatures, MailCleaner implements the famous K...

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How to release a mail blocked in dangerous content quarantine

If your MailCleaner is hosted by a MailCleaner Partner or by your company, just contact your IT a...

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Cloning the same MailCleaner

This procedure **DO NOT** apply to create a extra node for the cluster. For emergency recovery, ...

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Minimum requirements

For production environment, make sure that your hardware meets the minimum requirements: * 2 CPU...

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Remove a node from cluster

# Preparation Fist of all, you have to remove this node from your domain's MX record. Be sure th...

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Password protected content blocked in content Quarantine

If you want to whitelist a sending domain towards this feature, please read : > https://support.m...

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