Help & Support

Customizing MailCleaner s web interface and summary reports

Modifying the user part is done trough those files : /usr/mailcleaner/www/user/htdocs/login....

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Password protected archives : Manage a whitelist

When you set the feature > Configuration->Content Protection->Message format controls->Password ...

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MailCleaner user interface customization

# User interface customization **WARNING:** When you customize your MailCleaner interfaces or r...

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Logs analyze based on tracing tool

~~~ We are getting way to many false positives. How can I adjust the spam filter agreesive level....

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I am getting blacklisted

You have been blacklisted and you want to know why. Running > zgrep -i relay /var/mailcleaner/l...

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Spectre - Meltdown

Following the announcement of Spectre and Meltdown vulnerabilities, we have installed the latest ...

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MailCleaner InfoBox - The new way to communicate

Dear Customers, we published a new InfoBox intended to facilitate the communication between you,...

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News about virus waves

**2016/10/29 11:00:00** Due to a recent virus wave containing infected **documents with macros**,...

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LDAPS for Microsoft Exchange

# Notice Starting from sometime in March of 2020, Microsoft is enforcing encryption for LDAP con...

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Too much VIRUS/Malwares/Trojans pass through MailCleanner

Hello, PLEASE verify first: message#35 because this issue is normally solved ---------------- ...

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MailCleaner Demo Server Configuration

## Access to MailCleaner Demo (reference configuration) Some customers report that this is diffi...

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How to create custom SpamC rules

**Warning :** This documentation is most of the time used to adapt a rule s score : We strongly s...

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Minimum requirements

For production environment, make sure that your hardware meets the minimum requirements: * 2 CPU...

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Configure a loadbalancing cluster

Create a MailCleaner Cluster is a major feature of MailCleaner. ## Installation First, install ...

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Not a spam ? How to request a filter adjustment

On the quarantine page: 1. Click on the filter adjustment request icon next to the message of int...

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Password protected content blocked in content Quarantine

If you want to whitelist a sending domain towards this feature, please read : > https://support.m...

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How to release a mail blocked in dangerous content quarantine

If your MailCleaner is hosted by a MailCleaner Partner or by your company, just contact your IT a...

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Having quarantine report more frequent than daily

MailCleaner's policy is to deliver the quarantine report at max daily. In fact we think that is m...

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Cloning the same MailCleaner

This procedure **DO NOT** apply to create a extra node for the cluster. For emergency recovery, ...

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SNMP Shell Script

This is a shell script provided by the community in order to checks the MailCleaner overall statu...

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Monitoring MailCleaner with SNMP

Setting up MailCleaner external monitoring via SNMP. ## How MailCleaner is providing monitoring ...

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Modifying Enterprise MailCleaner Source Code

MailCleaner Source Code is GPL, and easily available on your MailCleaner Virtual Appliance, for C...

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HTML controls whitelist

Senders can be whitelisted against the HTML controls checks. This will affect all users of th Mai...

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Getting the summary reports more frequently than daily

MailCleaner sends summaries about the mail caught in spam filters per day, week or month. If you...

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Inserting black/white lists in bulk

Our advice on black or whitelists is to use them as little as possible. In our opinion they shoul...

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