Help & Support

Remove a node from cluster

# Preparation Fist of all, you have to remove this node from your domain's MX record. Be sure th...

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MailCleaner Network configuration

For more information, please refer to Chapter 1 of the MailCleaner installation manual: https://w...

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How to create a ticket with all informations

Minimizing respond time by providing essential information at ticket creation really improve our ...

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Password protected content blocked in content Quarantine

If you want to whitelist a sending domain towards this feature, please read : > https://support.m...

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SPF Sender Policy Framework

Using SPF to trust your email partners. ## Resume SPF allows a domain to provide a list of IPs ...

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Having quarantine report more frequent than daily

MailCleaner's policy is to deliver the quarantine report at max daily. In fact we think that is m...

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How to report a wrong analyze

Hello, MailCleaner was designed as community and collaborative anti-spam software. To be more pr...

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Configure a loadbalancing cluster

Create a MailCleaner Cluster is a major feature of MailCleaner. ## Installation First, install ...

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Modifying Enterprise MailCleaner Source Code

MailCleaner Source Code is GPL, and easily available on your MailCleaner Virtual Appliance, for C...

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Configure your Google account if using MailCleaner in front

This is a an extract of the official documentation of Google : source: https://support.google.com...

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Configuration > Anti-Spam > TrustedSources

TrustedSources anit-spam module. ## Enable all trusted path detection The "all trusted path det...

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Configuration > Anti-Spam > global settings

~~~ Trusted IPs/Networks ~~~ The syntax is standard CIDR notation, such as 192.168.1.0/24, one I...

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Number of users / Billing mailbox / Callout

Your MailCleaner statistics doesn't display the correct number of mailbox used? Don't panic ! Th...

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How to resolve mail spoofing problems

To avoid mail spoofing (forged mails), you can use authentication this way: 1) *(OPTIONNAL !!! : ...

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Fail2Ban

# Fail2ban KB | **IMPORTANT WARNING** : Please note that the commands and path may vary dependin...

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DNS resolver for MailCleaner

## How to configure DNS resolver for MailCleaner. | **WARNING** : Don't use public DNS (i.e Goog...

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Watchdogs

# Work in progress MailCleaner Enterprise Edition has a number of Watchdogs which report common ...

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Ciphers support

Some of you are wondering why MailCleaner is supporting weak ciphers. We do so to propose the max...

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Log mails subjects and/or attachments names

By default, MailCleaner doesnt log mails subjects nor the attachment names. This is due to the fa...

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Freemail

Freemail is the name we give to big emails accounts providers. Those emails accounts dont require...

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Newsletter marked with "?Spam" tag

There is no unique tag for newsletters, so if you don't want the **{spam?}** tag you need to set ...

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VMWareTools for MailCleaner

## Information Enable VMWareTools for MailCleaner server with **open-vmware-tools** and **open-vm...

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Is there a way to whitelist addresses for outbound messages?

The feature to whitelist an address for outbound messages does not currently exist. This feature...

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SPF explanation

First thing, if you check this feature and get a message from a domain that doesn't have a SPF, m...

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Reject domains containing capital letters

Domain names shouldnt have any capital letters in them according to RFCs so we decided to forbid ...

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