Help & Support

Too much VIRUS/Malwares/Trojans pass through MailCleanner

Hello, PLEASE verify first: message#35 because this issue is normally solved ---------------- ...

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Auto-configuration

# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...

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How to set up RBLs

Hello, RBLs are Real time Black Lists. That is to say several different entities over the world ...

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How to create a ticket with all informations

Minimizing respond time by providing essential information at ticket creation really improve our ...

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MailCleaner Network configuration

For more information, please refer to Chapter 1 of the MailCleaner installation manual: https://w...

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Monitoring MailCleaner with SNMP

Setting up MailCleaner external monitoring via SNMP. ## How MailCleaner is providing monitoring ...

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How to resolve mail spoofing problems

To avoid mail spoofing (forged mails), you can use authentication this way: 1) *(OPTIONNAL !!! : ...

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DNS resolver for MailCleaner

How to configure DNS resolver for MailCleaner. Flapping problem in MailCleaner, are often relate...

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News about virus waves

**2016/10/29 11:00:00** Due to a recent virus wave containing infected **documents with macros**,...

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MailCleaner support - Missing keys

Our ssh public keys are present on your MailCleaners servers so that we can provide you with supp...

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Ticketing Workflow

# About our ticketing process ## Language for requesting support Remember that our support team...

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MailCleaner Newsletter Module (FR)

English version: https://support.mailcleaner.net/boards/3/topics/32-mailcleaner-newsletter-module...

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Modifying Enterprise MailCleaner Source Code

MailCleaner Source Code is GPL, and easily available on your MailCleaner Virtual Appliance, for C...

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Advantages of the MailCleaner solution with Microsoft Office 365

### Newsletters detection function MailCleaner has a newsletters detection feature allowing users...

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Password protected content blocked in content Quarantine

If you want to whitelist a sending domain towards this feature, please read : > https://support.m...

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Remove a node from cluster

# Preparation Fist of all, you have to remove this node from your domain's MX record. Be sure th...

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White list… why to avoid using it.

http://www.mailcleaner.net/antispam/documentations/whitelist.html See also: message#10

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SPF Sender Policy Framework

Using SPF to trust your email partners. ## Resume SPF allows a domain to provide a list of IPs ...

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[OPTION] Administration of Kaspersky AV

In addition to ClamAV with the latest commercial signatures, MailCleaner implements the famous K...

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Repair a database

For checking the databases: ~~~ /usr/mailcleaner/bin/check_db.pl --mycheck # On master /usr/mail...

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Customizing the MailCleaner firewall

If you change the MailCleaner server's firewall rules with iptables directly, the changes will on...

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MailCleaner API Documentation

Download the **mailcleaner-api.tar.gz** and open the **index.html** file

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Configuration > Anti-Spam > global settings

~~~ Trusted IPs/Networks ~~~ The syntax is standard CIDR notation, such as 192.168.1.0/24, one I...

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DMARC Configuration and purging of reports

### DMARC (Domain-based Message Authentication, Reporting and Conformance) DMARC is a technical ...

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Configure your Google account if using MailCleaner in front

This is a an extract of the official documentation of Google : source: https://support.google.com...

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