Help & Support

Bash vulnerability

MailCleaner will be automatically patched very soon regarding this vulnerability. However, pleas...

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Cloning a 2016 version of MailCleaner to a 2019 version

If you have a 2016.xx version of MailCleaner (or earlier) and want to migrate it to our latest ve...

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[OPTION] Administration of Kaspersky AV

In addition to ClamAV with the latest commercial signatures, MailCleaner implements the famous K...

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Fail2Ban

# Fail2ban KB | **IMPORTANT WARNING** : Please note that the commands and path may vary dependin...

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MailCleaner Demo Server Configuration

## Access to MailCleaner Demo (reference configuration) Some customers report that this is diffi...

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MailCleaner Network configuration

For more information, please refer to Chapter 1 of the MailCleaner installation manual: https://w...

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SPF configuration

SPF is a very usefull tool to help fighting versus spams and phishings, we strongly recommand to ...

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Watchdogs

# Work in progress MailCleaner Enterprise Edition has a number of Watchdogs which report common ...

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Newsletter issues

- a newsletter was quarantined despite the domain being configured in "Allow Newsletters by defau...

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Auto-configuration

# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...

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Ticketing Workflow

# About our ticketing process ## Language for requesting support Remember that our support team...

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LDAPS for Microsoft Exchange

# Notice Starting from sometime in March of 2020, Microsoft is enforcing encryption for LDAP con...

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Extended SPF

The standard use of SPF is described in > https://support.mailcleaner.net/boards/3/topics/64-spf...

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Greylisting Configuration

Greylisting is a method of blocking spam, where The MTA temporarily fails incoming mail from an u...

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Logs analyze based on tracing tool

~~~ We are getting way to many false positives. How can I adjust the spam filter agreesive level....

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I am getting blacklisted

You have been blacklisted and you want to know why. The first thing to check is for an unusual a...

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White / Black - lists -- whitelists for Newsletter module

In this document we will speak about whitelists, every thing is exactly the same for the blacklis...

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Installation of MailCleaner options or add-ons

### Introduction In order to make your MailCleaner options installation easier, we provided an i...

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Disabling FuzzyOCR module for Spamassassin

## Information FuzzyOCR is a SpamAssassin module which allows text detection inside pictures. ##...

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SNMP Shell Script

This is a shell script provided by the community in order to checks the MailCleaner overall statu...

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Retrieving the whitelist/blacklist/whitelist dedicated to Newsletters

You can get this information by connecting to your master server using SSH. Then connect to the m...

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Advantages of the MailCleaner solution with Microsoft Office 365

### Newsletters detection function MailCleaner has a newsletters detection feature allowing users...

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How to create custom SpamC rules

**Warning :** This documentation is most of the time used to adapt a rule s score : We strongly s...

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MailCleaner API Documentation

Download the **mailcleaner-api.tar.gz** and open the **index.html** file

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How to configure a valid certificate in MailCleaner

# How to configure a valid certificate in MailCleaner By default, MailCleaner uses a self-signed...

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