Help & Support
Cloning the same MailCleaner
This procedure **DO NOT** apply to create a extra node for the cluster. For emergency recovery, ...
DNS resolver for MailCleaner
## How to configure DNS resolver for MailCleaner. | **WARNING** : Don't use public DNS (i.e Goog...
Spectre - Meltdown
Following the announcement of Spectre and Meltdown vulnerabilities, we have installed the latest ...
Disabling FuzzyOCR module for Spamassassin
## Information FuzzyOCR is a SpamAssassin module which allows text detection inside pictures. ##...
LDAPS for Microsoft Exchange
# Notice Starting from sometime in March of 2020, Microsoft is enforcing encryption for LDAP con...
How to create custom SpamC rules
**Warning :** This documentation is most of the time used to adapt a rule s score : We strongly s...
Configuration > Anti-Spam > TrustedSources
TrustedSources anit-spam module. ## Enable all trusted path detection The "all trusted path det...
Getting the summary reports more frequently than daily
MailCleaner sends summaries about the mail caught in spam filters per day, week or month. If you...
Configure your Google account if using MailCleaner in front
This is a an extract of the official documentation of Google : source: https://support.google.com...
SPF Sender Policy Framework
Using SPF to trust your email partners. ## Resume SPF allows a domain to provide a list of IPs ...
MailCleaner sur Amazon Web Services (AWS) FR
## VERSION FRANÇAISE: Bienvenue sur l'article MailCleaner on AWS qui vous décrit les étapes néce...
Inserting black/white lists in bulk
Our advice on black or whitelists is to use them as little as possible. In our opinion they shoul...
Low the scores linked to LOTS_OF_MONEY
If the mail flow of one (or several) of your users is impacted with our rules about LOTS_OF_MONEY...
How to create a ticket with all informations
Minimizing respond time by providing essential information at ticket creation really improve our ...
HTML controls whitelist
Senders can be whitelisted against the HTML controls checks. This will affect all users of th Mai...
SMTP Address Verification on Exchange Servers
Exchange does not natively reject invalid addresses during the SMTP connection. This can cause p...
MailCleaner API Documentation
Download the **mailcleaner-api.tar.gz** and open the **index.html** file
Not a spam ? How to request a filter adjustment
On the quarantine page: 1. Click on the filter adjustment request icon next to the message of int...
Configure a loadbalancing cluster
Create a MailCleaner Cluster is a major feature of MailCleaner. ## Installation First, install ...
Network error after MAC address change
After an hardware crash on hypervisor (VMWare, Hyper-v, KVM) all the network parameters are unset...
Extended SPF
The standard use of SPF is described in > https://support.mailcleaner.net/boards/3/topics/64-spf...
Auto-configuration
# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...
Minimum requirements
For production environment, make sure that your hardware meets the minimum requirements: * 2 CPU...
Ticketing Workflow
# About our ticketing process ## Language for requesting support Remember that our support team...
Log mails subjects and/or attachments names
By default, MailCleaner doesnt log mails subjects nor the attachment names. This is due to the fa...