Help & Support
Bash vulnerability
MailCleaner will be automatically patched very soon regarding this vulnerability. However, pleas...
Cloning a 2016 version of MailCleaner to a 2019 version
If you have a 2016.xx version of MailCleaner (or earlier) and want to migrate it to our latest ve...
[OPTION] Administration of Kaspersky AV
In addition to ClamAV with the latest commercial signatures, MailCleaner implements the famous K...
Fail2Ban
# Fail2ban KB | **IMPORTANT WARNING** : Please note that the commands and path may vary dependin...
MailCleaner Demo Server Configuration
## Access to MailCleaner Demo (reference configuration) Some customers report that this is diffi...
MailCleaner Network configuration
For more information, please refer to Chapter 1 of the MailCleaner installation manual: https://w...
SPF configuration
SPF is a very usefull tool to help fighting versus spams and phishings, we strongly recommand to ...
Watchdogs
# Work in progress MailCleaner Enterprise Edition has a number of Watchdogs which report common ...
Newsletter issues
- a newsletter was quarantined despite the domain being configured in "Allow Newsletters by defau...
Auto-configuration
# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...
Ticketing Workflow
# About our ticketing process ## Language for requesting support Remember that our support team...
LDAPS for Microsoft Exchange
# Notice Starting from sometime in March of 2020, Microsoft is enforcing encryption for LDAP con...
Extended SPF
The standard use of SPF is described in > https://support.mailcleaner.net/boards/3/topics/64-spf...
Greylisting Configuration
Greylisting is a method of blocking spam, where The MTA temporarily fails incoming mail from an u...
Logs analyze based on tracing tool
~~~ We are getting way to many false positives. How can I adjust the spam filter agreesive level....
I am getting blacklisted
You have been blacklisted and you want to know why. The first thing to check is for an unusual a...
White / Black - lists -- whitelists for Newsletter module
In this document we will speak about whitelists, every thing is exactly the same for the blacklis...
Installation of MailCleaner options or add-ons
### Introduction In order to make your MailCleaner options installation easier, we provided an i...
Disabling FuzzyOCR module for Spamassassin
## Information FuzzyOCR is a SpamAssassin module which allows text detection inside pictures. ##...
SNMP Shell Script
This is a shell script provided by the community in order to checks the MailCleaner overall statu...
Retrieving the whitelist/blacklist/whitelist dedicated to Newsletters
You can get this information by connecting to your master server using SSH. Then connect to the m...
Advantages of the MailCleaner solution with Microsoft Office 365
### Newsletters detection function MailCleaner has a newsletters detection feature allowing users...
How to create custom SpamC rules
**Warning :** This documentation is most of the time used to adapt a rule s score : We strongly s...
MailCleaner API Documentation
Download the **mailcleaner-api.tar.gz** and open the **index.html** file
How to configure a valid certificate in MailCleaner
# How to configure a valid certificate in MailCleaner By default, MailCleaner uses a self-signed...