Help & Support

MailCleaner sur Amazon Web Services (AWS) FR

## VERSION FRANÇAISE: Bienvenue sur l'article MailCleaner on AWS qui vous décrit les étapes néce...

  • 1 votes
  • 0 answers

How to report a wrong analyze

Hello, MailCleaner was designed as community and collaborative anti-spam software. To be more pr...

  • 1 votes
  • 0 answers

How to resolve mail spoofing problems

To avoid mail spoofing (forged mails), you can use authentication this way: 1) *(OPTIONNAL !!! : ...

  • 0 votes
  • 0 answers

Installation of MailCleaner options or add-ons

### Introduction In order to make your MailCleaner options installation easier, we provided an i...

  • 1 votes
  • 0 answers

Too much VIRUS/Malwares/Trojans pass through MailCleanner

Hello, PLEASE verify first: message#35 because this issue is normally solved ---------------- ...

  • 1 votes
  • 0 answers

MailCleaner API Documentation

Download the **mailcleaner-api.tar.gz** and open the **index.html** file

  • 0 votes
  • 0 answers

Quarantine report configuration

If you think your users dont get the quarantine message the way they should, here is how to inves...

  • 0 votes
  • 0 answers

MailCleaner Newsletter Module

MailCleaner includes a module dedicated to “Newsletters Detection”. It is really important you f...

  • 0 votes
  • 0 answers

Number of users / Billing mailbox / Callout

Your MailCleaner statistics doesn't display the correct number of mailbox used? Don't panic ! Th...

  • 2 votes
  • 0 answers

MailCleaner user interface customization

# User interface customization **WARNING:** When you customize your MailCleaner interfaces or r...

  • 1 votes
  • 0 answers

Whitelists

There is no global whitelist in MailCleaner. The feature called Whitelist will only prevent the f...

  • 1 votes
  • 0 answers

SNMP Shell Script

This is a shell script provided by the community in order to checks the MailCleaner overall statu...

  • 1 votes
  • 0 answers

DMARC Configuration and purging of reports

### DMARC (Domain-based Message Authentication, Reporting and Conformance) DMARC is a technical ...

  • 1 votes
  • 0 answers

Customizing the MailCleaner firewall

If you change the MailCleaner server's firewall rules with iptables directly, the changes will on...

  • 0 votes
  • 0 answers

Auto-configuration

# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...

  • 2 votes
  • 0 answers

How to create a ticket with all informations

Minimizing respond time by providing essential information at ticket creation really improve our ...

  • 1 votes
  • 0 answers

Spectre - Meltdown

Following the announcement of Spectre and Meltdown vulnerabilities, we have installed the latest ...

  • 1 votes
  • 0 answers

How to report to us an unfiltered spam message (false negative) or a legitimate email misclassified as spam (false positive)

WIP The MailCleaner development team maintains several real-time filtering databases. You can he...

  • 0 votes
  • 0 answers

How to release a mail blocked in dangerous content quarantine

If your MailCleaner is hosted by a MailCleaner Partner or by your company, just contact your IT a...

  • 1 votes
  • 0 answers

MailCleaner InfoBox - The new way to communicate

Dear Customers, we published a new InfoBox intended to facilitate the communication between you,...

  • 0 votes
  • 0 answers

Disabling FuzzyOCR module for Spamassassin

## Information FuzzyOCR is a SpamAssassin module which allows text detection inside pictures. ##...

  • 0 votes
  • 0 answers

How to configure a valid certificate in MailCleaner

# How to configure a valid certificate in MailCleaner By default, MailCleaner uses a self-signed...

  • 2 votes
  • 0 answers

Exim queue management

> **State: Draft** The short way: It is simply Exim MTA queue management with some specificities...

  • 1 votes
  • 0 answers

Minimum requirements

For production environment, make sure that your hardware meets the minimum requirements: * 2 CPU...

  • 1 votes
  • 0 answers

SMTP Address Verification on Exchange Servers

Exchange does not natively reject invalid addresses during the SMTP connection. This can cause p...

  • 1 votes
  • 0 answers

1 2 3 (1-25/60) Per page: 25, 50, 100