Help & Support
LDAPS for Microsoft Exchange
# Notice Starting from sometime in March of 2020, Microsoft is enforcing encryption for LDAP con...
SNMP Shell Script
This is a shell script provided by the community in order to checks the MailCleaner overall statu...
White list… why to avoid using it.
http://www.mailcleaner.net/antispam/documentations/whitelist.html See also: message#10
Modifying the exim configuration files.
In MailCleaner, there are 3 exim servers. The first one, called Incoming queue is the one accept...
Modifying Enterprise MailCleaner Source Code
MailCleaner Source Code is GPL, and easily available on your MailCleaner Virtual Appliance, for C...
Sender Rules
# How Sender Rules Work ## What Sender Rules exist There are a variety of rules that can be cre...
Is there a way to whitelist addresses for outbound messages?
The feature to whitelist an address for outbound messages does not currently exist. This feature...
MailCleaner InfoBox - The new way to communicate
Dear Customers, we published a new InfoBox intended to facilitate the communication between you,...
Not a spam ? How to request a filter adjustment
On the quarantine page: 1. Click on the filter adjustment request icon next to the message of int...
Retrieving the whitelist/blacklist/whitelist dedicated to Newsletters
You can get this information by connecting to your master server using SSH. Then connect to the m...
SMTP Address Verification on Exchange Servers
Exchange does not natively reject invalid addresses during the SMTP connection. This can cause p...
Manage quarantines in Exchange - O365 - Outlook
# Manage quarantines in Exchange - O365 - Outlook If you do not want to manage quarantines on Ma...
Freemail
Freemail is the name we give to big emails accounts providers. Those emails accounts dont require...
DMARC Configuration and purging of reports
### DMARC (Domain-based Message Authentication, Reporting and Conformance) DMARC is a technical ...
MailCleaner sur Amazon Web Services (AWS) FR
## VERSION FRANÇAISE: Bienvenue sur l'article MailCleaner on AWS qui vous décrit les étapes néce...
Fail2Ban
| **Note** : How to activate fail2ban is describe below in this document | --- | ----- # Fail2b...
SPF configuration
SPF is a very usefull tool to help fighting versus spams and phishings, we strongly recommand to ...
SPF Sender Policy Framework
Using SPF to trust your email partners. ## Resume SPF allows a domain to provide a list of IPs ...
MailCleaner on Amazon Web Services (AWS)
**French version below / version française ci dessous:** https://support.mailcleaner.net/boards/3...
DNS resolver for MailCleaner
## How to configure DNS resolver for MailCleaner. | **WARNING** : Don't use public DNS (i.e Goog...
Configuration > Anti-Spam > global settings
~~~ Trusted IPs/Networks ~~~ The syntax is standard CIDR notation, such as 192.168.1.0/24, one I...
How to report a wrong analyze
Hello, MailCleaner was designed as community and collaborative anti-spam software. To be more pr...
I am getting blacklisted
You have been blacklisted and you want to know why. The first thing to check is for an unusual a...
Newsletter marked with "?Spam" tag
There is no unique tag for newsletters, so if you don't want the **{spam?}** tag you need to set ...
Customizing MailCleaner s web interface and summary reports
Modifying the user part is done trough those files : /usr/mailcleaner/www/user/htdocs/login....
Password protected archives : Manage a whitelist
When you set the feature > Configuration->Content Protection->Message format controls->Password ...
Repair a database
For checking the databases: ~~~ /usr/mailcleaner/bin/check_db.pl --mycheck # On master /usr/mail...
VMWareTools for MailCleaner
## Information Enable VMWareTools for MailCleaner server with **open-vmware-tools** and **open-vm...
SpamC rules signification
If an email was caught by SpamC, you may want to know what does a rulename mean. This document li...
MailCleaner Demo Server Configuration
## Access to MailCleaner Demo (reference configuration) Some customers report that this is diffi...
Hostlist Entry Formatting
In MailCleaner, there are several features which allow for policies on a hostname or IP basis. He...
Exim 4.94 Upgrade
There have been disclosures made for several critical vulnerabilities with the Exim MTA which is ...
Password protected content blocked in content Quarantine
If you want to whitelist a sending domain towards this feature, please read : > https://support.m...
MailCleaner Newsletter Module (FR)
English version: https://support.mailcleaner.net/boards/3/topics/32-mailcleaner-newsletter-module...
Too much VIRUS/Malwares/Trojans pass through MailCleanner
Hello, PLEASE verify first: message#35 because this issue is normally solved ---------------- ...
How to create custom SpamC rules
This documentation aims to show you how to adapt a SpamC score for all domains. If you want to ch...
Exim queue management
> **State: Draft** The short way: It is simply Exim MTA queue management with some specificities...
Monitoring MailCleaner with SNMP
Setting up MailCleaner external monitoring via SNMP. ## How MailCleaner is providing monitoring ...
Disabling FuzzyOCR module for Spamassassin
## Information FuzzyOCR is a SpamAssassin module which allows text detection inside pictures. ##...
HTML controls whitelist
Senders can be whitelisted against the HTML controls checks. This will affect all users of th Mai...
Ticketing Workflow
# About our ticketing process ## Language for requesting support Remember that our support team...
Greylisting Configuration
Greylisting is a method of blocking spam, where The MTA temporarily fails incoming mail from an u...
Back scattering
This is rare spam attack. The spammers are faking error messages. For example if you send a real...
Auto-configuration
# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...
SpamC score adaptation
This documentation aims to show you how to adapt a SpamC score per domain or even per mailbox. If...
Cloning the same MailCleaner
This procedure **DO NOT** apply to create a extra node for the cluster. For emergency recovery, ...
[OPTION] Administration of Kaspersky AV
In addition to ClamAV with the latest commercial signatures, MailCleaner implements the famous K...
CPU dependencies for MailCleaner-MachineLearning Module
# CPU dependencies for MailCleaner-MachineLearning Module CPUs have different sets of instructio...
How to set up RBLs
Hello, RBLs are Real time Black Lists. That is to say several different entities over the world ...
How to configure MailCleaner on our cloud, when you got your login ?
Hello, You ll need to do at least these 3 things to make MailCleaner working, secure, and efficie...