Help & Support

Inserting black/white lists in bulk

Our advice on black or whitelists is to use them as little as possible. In our opinion they shoul...

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Exception lists / Sender Rules

# How Sender Rules Work ## What Sender Rules exist There are a variety of rules that can be cre...

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SpamC score adaptation

This documentation aims to show you how to adapt a SpamC score per domain or even per mailbox. If...

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CPU dependencies for MailCleaner-MachineLearning Module

# CPU dependencies for MailCleaner-MachineLearning Module CPUs have different sets of instructio...

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Monitoring MailCleaner with SNMP

Setting up MailCleaner external monitoring via SNMP. ## How MailCleaner is providing monitoring ...

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Advantages of the MailCleaner solution with Microsoft Office 365

### Newsletters detection function MailCleaner has a newsletters detection feature allowing users...

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Log mails subjects and/or attachments names

By default, MailCleaner doesnt log mails subjects nor the attachment names. This is due to the fa...

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MailCleaner API Documentation

Download the **mailcleaner-api.tar.gz** and open the **index.html** file

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MailCleaner sur Amazon Web Services (AWS) FR

## !!!!!!Pour le moment MailCleaner n'est plus disponible sur AWS ( 2023/06/15 ) ## VERSIO...

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Using your MailCleaner as an Outgoing Relay

It is possible to use MailCleaner as a relay for your domains' outgoing mail. You may wish to do ...

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ESET Anti-Virus

# Installation Please contact MailCleaner sales to get a trial license. When this is done, you ...

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SNMP Shell Script

This is a shell script provided by the community in order to checks the MailCleaner overall statu...

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VMWareTools for MailCleaner

## Information Enable VMWareTools for MailCleaner server with **open-vmware-tools** and **open-vm...

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Newsletter issues

- a newsletter was quarantined despite the domain being configured in "Allow Newsletters by defau...

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LDAPS for Microsoft Exchange

# Notice Starting from sometime in March of 2020, Microsoft is enforcing encryption for LDAP con...

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Reindex Log Files

# Work in Progress Script is not published yet. ## Purpose MailCleaner has a script at `/usr/m...

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MailCleaner Newsletter Module (FR)

English version: https://support.mailcleaner.net/boards/3/topics/32-mailcleaner-newsletter-module...

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SpamC rules signification

If an email was caught by SpamC, you may want to know what does a rulename mean. This document li...

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Configuration of MailCleaner AntiSpam with Microsoft Office 365

# Office 365 From **Configuration->Domains** If you have not already created the domain, selec...

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MailCleaner Demo Server Configuration

## Access to MailCleaner Demo (reference configuration) Some customers report that this is diffi...

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Getting the summary reports more frequently than daily

MailCleaner sends summaries about the mail caught in spam filters per day, week or month. If you...

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HTML controls whitelist

Senders can be whitelisted against the HTML controls checks. This will affect all users of th Mai...

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Minimum requirements

MailCleaner has absolute minimum requirements of: * 2 CPU * 4 GB RAM * 60 GB SATA III, 7200 rpm ...

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Kernel Update

The current version of MailCleaner originally shipped with a rather old version of the Linux kern...

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White list… why to avoid using it.

http://www.mailcleaner.net/antispam/documentations/whitelist.html See also: message#10

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How to configure a valid certificate in MailCleaner

# How to configure a valid certificate in MailCleaner By default, MailCleaner uses a self-signed...

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How to report a wrong analyze

Hello, MailCleaner was designed as community and collaborative anti-spam software. To be more pr...

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Low the scores linked to LOTS_OF_MONEY

If the mail flow of one (or several) of your users is impacted with our rules about LOTS_OF_MONEY...

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Configure your Google account if using MailCleaner in front

This is a an extract of the official documentation of Google : source: https://support.google.com...

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Allow / Block -lists per domain restrictions

Those features involve a modification of the Incoming MTA. Using those will restrict the maximum...

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SPF Sender Policy Framework

Using SPF to trust your email partners. ## Resume SPF allows a domain to provide a list of IPs ...

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Customizing MailCleaner s web interface and summary reports

Modifying the user part is done trough those files : /usr/mailcleaner/www/user/htdocs/login....

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ClamAV Unofficial Signatures

MailCleaner uses ClaimAV as the default antivirus software when scanning messages. There is a bas...

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Greylisting Configuration

Greylisting is a method of blocking spam, where The MTA temporarily fails incoming mail from an u...

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How to create a ticket with all informations

Minimizing respond time by providing essential information at ticket creation really improve our ...

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GitHub Branches

# Notice Work-in-progress document discussing future MailCleaner development. The 'Legacy' model...

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Auto-configuration

# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...

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Spectre - Meltdown

Following the announcement of Spectre and Meltdown vulnerabilities, we have installed the latest ...

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Configure a loadbalancing cluster

Create a MailCleaner Cluster is a major feature of MailCleaner. ## Installation First, install ...

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Not a spam ? How to request a filter adjustment

On the quarantine page: 1. Click on the filter adjustment request icon next to the message of int...

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Watchdogs

MailCleaner Enterprise Edition has a number of Watchdogs which report common errors to MailCleane...

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Fail2Ban

# Fail2ban Usage in MailCleaner <hr/> *Jump straight to [`unban`](#Fail2Ban-management-command)...

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Modifying the exim configuration files.

In MailCleaner, there are 3 exim servers. The first one, called Incoming queue is the one accept...

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Outgoing Relay Deliverability Tips

If you have [configured MailCleaner as an Outgoing Relay](https://support.mailcleaner.net/boards/...

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Bash vulnerability

MailCleaner will be automatically patched very soon regarding this vulnerability. However, pleas...

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SPF configuration

SPF is a very usefull tool to help fighting versus spams and phishings, we strongly recommand to ...

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Hostlist Entry Formatting

In MailCleaner, there are several features which allow for policies on a hostname or IP basis. He...

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MachineLearning

MailCleaner is currently in the processes of developing a new Anti-Spam filter module called Mach...

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Extended SPF

The standard use of SPF is described in > https://support.mailcleaner.net/boards/3/topics/64-spf...

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Full Whitelist

# Full Whitelist The full whitelist feature allows mails to bypass all forms of filtering. Unlik...

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