Help & Support
Modifying Enterprise MailCleaner Source Code
MailCleaner Source Code is GPL, and easily available on your MailCleaner Virtual Appliance, for C...
Fail2Ban
# Fail2ban Usage in MailCleaner <hr/> *Jump straight to [`unban`](#Fail2Ban-management-command)...
Manage quarantines in Exchange - O365 - Outlook
# Manage quarantines in Exchange - O365 - Outlook If you do not want to manage quarantines on Ma...
Auto-configuration
# Introduction **The auto-configuration is available only from version 2017.04 (MailCleaner on t...
SNMP Shell Script
This is a shell script provided by the community in order to checks the MailCleaner overall statu...
Password protected content blocked in content Quarantine
If you want to whitelist a sending domain towards this feature, please read : > https://support.m...
SPF explanation
First thing, if you check this feature and get a message from a domain that doesn't have a SPF, m...
MachineLearning
MailCleaner is currently in the processes of developing a new Anti-Spam filter module called Mach...
Allow / Block -lists per domain restrictions
Those features involve a modification of the Incoming MTA. Using those will restrict the maximum...
Number of users / Billing mailbox / Callout
Your MailCleaner statistics doesn't display the correct number of mailbox used? Don't panic ! Th...
Low the scores linked to LOTS_OF_MONEY
If the mail flow of one (or several) of your users is impacted with our rules about LOTS_OF_MONEY...
RBLs
# What are RBLs RBLs are "Real time Blacklists/Blocklists" This is to say that it is mechanism ...
I am getting blacklisted
You have been blacklisted and you want to know why. The first thing to check is for an unusual a...
Bash vulnerability
MailCleaner will be automatically patched very soon regarding this vulnerability. However, pleas...
Watchdogs
MailCleaner Enterprise Edition has a number of Watchdogs which report common errors to MailCleane...
MailCleaner API Documentation
Download the **mailcleaner-api.tar.gz** and open the **index.html** file
MailCleaner Demo Server Configuration
## Access to MailCleaner Demo (reference configuration) Some customers report that this is diffi...
GitHub Branches
# Notice Work-in-progress document discussing future MailCleaner development. The 'Legacy' model...
Monitoring MailCleaner with SNMP
Setting up MailCleaner external monitoring via SNMP. ## How MailCleaner is providing monitoring ...
Spectre - Meltdown
Following the announcement of Spectre and Meltdown vulnerabilities, we have installed the latest ...
Configure a loadbalancing cluster
Create a MailCleaner Cluster is a major feature of MailCleaner. ## Installation First, install ...
Advantages of the MailCleaner solution with Microsoft Office 365
### Newsletters detection function MailCleaner has a newsletters detection feature allowing users...
SMTP Address Verification on Exchange Servers
Exchange does not natively reject invalid addresses during the SMTP connection. This can cause p...
SPF configuration
SPF is a very usefull tool to help fighting versus spams and phishings, we strongly recommand to ...
max_input_vars
NOTE : this option has been changed to 3 000 entries so this workaround only applies if you alrea...
MailCleaner Newsletter Module
MailCleaner includes a module dedicated to “Newsletters Detection”. It is really important you f...
Using MailCleaner as an Outgoing Relay
It is possible to use MailCleaner as a relay for your domains' outgoing mail. You may wish to do ...
Outgoing Relay Deliverability Tips
If you have [configured MailCleaner as an Outgoing Relay](https://support.mailcleaner.net/boards/...
Cloning a 2016 version of MailCleaner to a 2019 version
If you have a 2016.xx version of MailCleaner (or earlier) and want to migrate it to our latest ve...
How to configure MailCleaner on our cloud, when you got your login ?
Hello, You ll need to do at least these 3 things to make MailCleaner working, secure, and efficie...
MailCleaner Newsletter Module (FR)
English version: https://support.mailcleaner.net/boards/3/topics/32-mailcleaner-newsletter-module...
MailCleaner support - Missing keys
Our ssh public keys are present on your MailCleaners servers so that we can provide you with supp...
Ciphers support
Some of you are wondering why MailCleaner is supporting weak ciphers. We do so to propose the max...
Exim 4.94 Upgrade
There have been disclosures made for several critical vulnerabilities with the Exim MTA which is ...
Greylisting Configuration
Greylisting is a method of blocking spam, where The MTA temporarily fails incoming mail from an u...
Disabling FuzzyOCR module for Spamassassin
## Information FuzzyOCR is a SpamAssassin module which allows text detection inside pictures. ##...
Full Whitelist
# Full Whitelist The full whitelist feature allows mails to bypass all forms of filtering. Unlik...
Hostlist Entry Formatting
In MailCleaner, there are several features which allow for policies on a hostname or IP basis. He...
SpamC score adaptation
This documentation aims to show you how to adapt a SpamC score per domain or even per mailbox. If...
Freemail
Freemail is the name we give to big emails accounts providers. Those emails accounts dont require...
Newsletter marked with "?Spam" tag
There is no unique tag for newsletters, so if you don't want the **{spam?}** tag you need to set ...
VMWareTools for MailCleaner
## Information Enable VMWareTools for MailCleaner server with **open-vmware-tools** and **open-vm...
Is there a way to whitelist addresses for outbound messages?
The feature to whitelist an address for outbound messages does not currently exist. This feature...
How to configure a valid certificate in MailCleaner
# How to configure a valid certificate in MailCleaner By default, MailCleaner uses a self-signed...
News about virus waves
**2016/10/29 11:00:00** Due to a recent virus wave containing infected **documents with macros**,...
Too much VIRUS/Malwares/Trojans pass through MailCleanner
Hello, PLEASE verify first: message#35 because this issue is normally solved ---------------- ...
How to resolve mail spoofing problems
To avoid mail spoofing (forged mails), you can use authentication this way: 1) *(OPTIONNAL !!! : ...
MailCleaner Network configuration
For more information, please refer to Chapter 1 of the MailCleaner installation manual: https://w...
How to create a ticket with all informations
Minimizing respond time by providing essential information at ticket creation really improve our ...
How to report a wrong analyze
Hello, MailCleaner was designed as community and collaborative anti-spam software. To be more pr...